Case Studies
Learn more about Autonet’s solution and the perks of AI-powered claims handling from some of our success-driven customers.
CASE STUDY
A shorter and more sustainable journey for Länsförsäkringar’s customers
Financial, environmental, and social sustainability have always played a great part in insurance company Länsförsäkringar’s operations, as well as ensuring the best for the customer based on their everyday lives. With Autonet’s services, Länsförsäkringar Västernorrland has freed up time for both clients and workshops; resulting in a shorter, improved, and more sustainable experience for their customers.
LENNART TÖRNKVIST, HEAD OF CLAIMS, LÄNSFÖRSÄKRINGAR
“With Autonet’s service, we have been able to save time for both customers and repair shops, resulting in reduced lead times and a smoother experience for customers in their claims process.”
CASE STUDY
More precise calculations for evoli
Insurance provider evolis’ goal is to make it as simple and user-friendly as possible for their customers while maintaining cost-effectiveness. With the help of Autonet’s AI engine, they have made significant progress in this pursuit.
LINDA ARÉN, HEAD OF CLAIMS, EVOLI
“Customers no longer need to visit a workshop initially, and many of our customers appreciate the assistance the service provides by allowing them to choose and book a workshop appointment. The tool also enables us to better estimate the cost of damages, analyze images to determine the type of workshop the car should go to, and verify that the workshop has selected the correct spare parts.”
CASE STUDY
Streamlining claims handling with AI
German insurance company DEVK faced a challenge that many in the industry struggle with – the need for swifter and more accurate claims handling, while also ensuring customer satisfaction and providing updates about the claim’s status. With the help of Autonet’s AI solution, DEVK is now paving towards more streamlined claims handling.
MANUEL MAAS, CLAIMS MANAGER, DEVK
“The technology and the design are very well received by our customers. It is a very user-friendly solution that integrates into our existing workflows, saving us time and enhances the customer experience.”